Updated as of July 7, 2020
Mobz, the Mobz app, mobz.live ("Mobz", "Mobz", the "Service") is a mobile and online social networking service, which is owned and operated by MobCast LLC. ("Mobz", "Mobz", "we" or "us").
When you create a profile on Mobz, your information will be visible to other Mobz users.
If you are under the age of 18, you may not download or use Mobz. We do not knowingly collect or maintain information on anyone under the age of 18.
1. Personal Safety. After getting to know someone online, you may choose to meet him or her in-person. If so, be careful and use common sense. Never meet someone in private for the first time; choose a public place, and take a friend. For more information about staying safe, please visit Wiredsafety.org, a public service website.
2. Privacy and Do Not Sell My Personal Information Settings. You can change your Privacy and Do Not Sell My Information settings at any time. You should review these settings regularly.
3. Deleting Your Account. You can edit or delete information that you upload to Mobz and you can delete your account at any time. When you delete your account all of your information will be promptly removed from our servers.
4. Deleting Your Information and Content. You can request us to delete your posted information and content. To do so, send an email to email@example.com from the email address associated with your account or contact us here, requesting deletion.
5. Location Information. In addition to other information described in this policy, we may collect and share location information with select advertising networks and partners, which helps cover the costs of developing and maintaining this app and related services thereof. This information may be used by itself, aggregated, or combined with mobile identifiers, and may be shared with other parties, for purposes related to advertising, attribution (e.g., measuring ad performance), analytics and research. We will never disclose your exact location to other members. Location is collected when the app is in use. Partners include: X-Mode, Cuebiq and its Partners, Skydeo, LiveRamp and TrueData.
You can withdraw your consent to having your location data collected by changing the settings on your device (note that certain services may lose functionality as a result). You can also activate your device's opt-out settings which will: (i) tell advertisers to not use your in-app information from that device for purposes of collecting and serving interest-based advertising and (ii) halt further data collection and sharing from that device.
6. Password. Store your password in a safe place, and do not share it with anyone. If you think someone has your password, you should change it immediately.
7. Posting Information. Posting personal information on public areas of Mobz will make it publicly available. The information you post or share with others may in turn be shared by them with still other users and it may also show up when someone uses a public search engine (even if that person is not a Mobz user). Do not post information in public areas of Mobz that you want to keep private.
8. Ephemeral Photos. An ephemeral photo is one that disappears after the recipient looks at it. Our practice is to delete such photos once they are viewed, and after three days if they are not viewed. We cannot guarantee, however, that we will successfully delete every photo, or do so within a particular time frame. Also the recipient can preserve a photo before it disappears by taking a screenshot, for example. Don't share an ephemeral photo unless you are comfortable that it may be saved and shared by the recipient.
9. Third Parties. We are not responsible for (and don't have any control over) the privacy policies of third party websites, apps and ad servers. We encourage you to read the privacy policies of each and every website and app you visit.
10. Opting Out of Receiving Cookies. You may set your browser to block some or all cookies. However, Mobz might not fully function if you disable cookies. If you use multiple devices, browsers or computers, you will need to opt out of receiving cookies on each one. Also, if you change devices or computers you will need to repeat this opt-out process. You may also be able to opt-out of receiving cookies from some advertisers.
12. Do Not Track Signals. Some Internet browsers and mobile devices include the option to transmit "Do Not Track" or "Limit Ad Tracking quot; signals, but there are no uniform standards for this. If we detect these signals we will not share your personal account data, including device identifiers, IP address and location, with our 3rd party advertising, analytics and other partners, which they may use to personalize advertising or other content you see.
We collect different types of personal information about you and your activities. We collect personal information when you register, log into, and use our Service, including the features you use, the pages and screens you visit, and the information you enter, such as chats or demographic information that you share in your profile on our Service. The specific examples in the following bullets are not meant to be exhaustive.
Email Address And Phone Number. We may require a valid email address and/or phone number to register for our Service. These will be stored in our servers while you have an account with any of our Services. We may use these to contact you, but you may opt out of email and/or text messaging contact by following the Unsubscribe instructions sent in these messages.
Profile Information You Provide. We collect the personal information that you provide to create your profile on our Service, including any metadata (such as location where a photo you upload was taken).
Automatically Collected Device Information. We receive and record information from your device or browser, including your mobile device identification (AdID (Google), IDFA (Apple), device ID, etc.), IP address, cookie and beacon information, and geographic location. We collect information from and about the computers, phones, and other web-connected devices you use that integrate with our Services, and we combine this information across different devices you use. Unless you have disabled location collection at the device level, we will continue to collect location information even if you have opted out of sharing location information on your profile.
Activity and Usage Information Including Your Content. We collect information about the features you use, the pages and screens you visit, and your transactions with us and with our partners and vendors, including information about your use of products or features offered through our Service. We and certain third-party partners may access your private chats and postings in order to improve your experience on our Service, for content moderation, for safety and legal process purposes.
Third Party Platform Registration (such as Facebook, Apple App Store or Google Play Store). When you download or register for our Service by or through a third party platform we may also access and/or collect certain information from your third party platform account or by cookies placed on your device by such third party site. For example, if you create your account on our Service using Facebook, we may use the following information from Facebook to establish your account: your email address, hometown, gender, profile photo, date of birth, friends list and userID. In addition, in the course of providing our Service on third party platforms, such as the Apple App Store or the Google Play Store, the platforms may collect information about you or receive information from us in order for that platform to provide and analyze their services. Please note that these platforms are developed and administered by people or companies not affiliated with us or any of our Services and that we are not responsible for the actions of those people or companies. You should carefully review the terms of service and privacy policies of the platforms that you use to access our Service.
We may also collect information about you from other sources, such as other services and other users of our Service.
We process personal information: (i) to execute transactions that you request, (ii) when you provide your explicit consent, (iii) for our legitimate business interests such as maintaining our books and records, securing and protecting the integrity of our Service, and for Service development; and (iv) to meet applicable legal requirements.
Specifically, we use and disclose your information in the following ways:
To customize your experience on our Service, including suggestions about features you may enjoy or people you may want to meet.
To provide customer service in response to questions or concerns you may bring to our attention.
For marketing purposes. We share information with companies we do not own, including information collected from cookies, such as your location, IP address, AdID or IDFA and certain demographic information, in order to allow our marketing partners to optimize our ad campaigns.
For advertising purposes. We share information with companies we do not own, including information collected from cookies and across the devices used to access the Service, such as your location, IP address, AdID or IDFA and certain demographic information (such as age, gender, parental status, relationship status, religion, education, and ethnicity), in order to allow these companies to deliver relevant ads.
For research. To conduct research, including the numbers and types of visitors, and analyze traffic on our Service. We share some user data with companies we do not own to conduct this research.
For development and testing. To develop and test new products and features, and improve our current ones, including by conducting surveys of our users, which might be conducted with or by companies we do not own.
Bug fixes and product improvement. To find and fix technology problems. We send data to companies we do not own in order to analyze bugs in our websites and apps so that we can keep them running smoothly.
to verify accounts and activity;
combat harmful conduct, such as abusive behavior and other violations of our Terms of Service;
detect and prevent spam;
detect and prevent fraud;
maintain the integrity of our Service; and
promote safety and security on our Service, such as monitoring for illegal activity and reporting to the appropriate authorities.
Contacting you. To contact you by email, text messaging, phone, autodialer or otherwise, including to invite you to participate in surveys and contests, and provide you updates and information about the Service and our other products and services. You can opt out of receiving promotional email, text messages or push notifications at any time in the Settings tab.
Cookies and mobile ad identification. We may set and access cookies or use AdID or IDFA information on your device or computer to customize your experience. These files help us with the following:
Authentication: Cookies are used to keep you logged into our site as you navigate through different pages.
Cooperation with law enforcement. We cooperate with government and law enforcement officials to enforce and comply with the law. We report threats of violence or self-harm and other illegal activities proactively, and we may disclose information about you to government or law enforcement officials in order to: (1) protect the safety and security of our users and members of the public or (2) satisfy subpoenas, court orders, or other governmental requests.
Management of our company. We will process your information as needed to maintain our financial books and records, engage in sales of goods and services to members and advertisers, ensure the integrity and security of our systems and resources, operate our work environment, and respond to any potential compromise of anyone's personal information.
Advertisers. We may share information with third parties for the purposes of delivering relevant, personalized advertisements or content on our Service and on the websites or applications of third parties. To achieve this purpose, our partners may use the shared information (i) to evaluate the nature of the connection across your devices, browsers, or applications; (ii) to assess the suitability of your desktop or mobile device for interest- or demographic-based content; (iii) to provide information and inferences about user interests to third parties; and (iv) to develop insights and reports relating to the presentation of customized advertisements or content, including statistical reports in connection with activity on a website, optimization of ad placement and performance, development of reach and frequency metrics, billing activities, and tracking ads served on a particular day to a particular account. Our partners may also combine shared information with additional non-identifying information collected from other sources to enhance these activities.
TrueDepth API. The Service also makes use of automatically collected information using the device camera and the TrueDepth API provided by Apple. The only use of this information is to track the user’s head and face so that the user can control the Service by moving their head. None of the information collected by the TrueDepth API ever leaves the user's device nor is it persistently stored on the device.
We collect information by placing cookies on your computer or mobile device. A cookie is a piece of text stored on your computer or mobile device by your web browser. They are basically a tool that stores information about website visits, recognizes you and your preferences each time you visit Mobz, and ensures site functionality and enables us to provide the services our members request.
When you visit the publicly available sections of Mobz, a session ID cookie is placed on your computer or mobile device that only lasts while you're visiting. We also place persistent cookies on members' computers and mobile devices, so that Mobz remembers them and makes their login experience faster and easier.
You may set your browser and your mobile settings to block cookies, but if you do so, you may not be able to access the features that Mobz offers.
those that are strictly necessary to deliver the services and products you have requested;
cookies related to the performance of Mobz's site, such as analytics that help us determine how our site is performing and ensuring a smooth and trouble free experience for our members and visitors;
cookies related to the functionality of Mobz's site, such as remembering your preferences at log in or your preferred language;
third party cookies which link to other social networks and which you request via social plugins; and
cookies used to improve and target advertising to you based on what's relevant to you and to improve reporting on advertising campaigns.
These cookies help us to identify our members so that when you're logged in, you can enjoy Mobz's various features, such as uploading photos and chatting, and can localize your experience, such as when you've requested to view Mobz's site in your local language or when you've asked Mobz to 'remember me'.
Analytics and research
Site features and services
In some cases, the site feature you choose may allow a third party to place cookies on your computer. The third party who places cookies on your device is responsible for how they process their data and Mobz recommends that you read their privacy policies. Third parties who place cookies on your device when you use Mobz include Facebook, Google and YouTube
We use industry standard security measures to prevent the loss, misuse and alteration of the information under our control. However, we cannot guarantee that our security measures will prevent "hackers" from illegally obtaining this information. We will store and maintain your personal information for as long as necessary (i) for the purposes for which it was collected, (ii) to meet our current and future legal obligations, including compliance with our records retention practices, and (iii) as permitted to meet our legitimate interests. Our Service is hosted in the United States and we maintain your information in the United States and elsewhere on the cloud. If you are outside the United States, you agree to have your data transferred to and processed in the United States and elsewhere. When we transfer personal data outside of the European Economic Area, we ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country's data protection laws and contractual obligations placed on the recipient of the data. A copy of these safeguards may be made available by writing to us at the address provided in the Contact Information section below.
If you wish to obtain a copy of your personal information, please email firstname.lastname@example.org or contact us here. In order to protect the data of others, requests will only be honored that come from the email used to set up your account on our Service.
You may delete your account at any time, and your personal information will be deleted in the normal course of business pursuant to our current data retention practices. You may request to have all your personal information deleted by emailing email@example.com or contacting us here. We will comply with all deletion requests to the extent permissible by law and will not delete data that we are legally required to maintain (such as data subject to a current and valid preservation order or transaction data required for audit or substantiation purposes).
Notice of Right to Know About Information Collected. California residents have the right to request certain information about whether we collect, use, disclose and sell personal information about them, and to request to know the personal information that we have. To make such a request, please contact us by mail at MobCast LLC, 811 7thStreet, Los Angeles, CA 90013, by email at firstname.lastname@example.org or contact us here. Please be advised that we will verify all such requests prior to providing any personal information by requiring you to respond to an email sent to the email you used when making your request. Please be advised that we are only required to respond to two requests per user each year. These reports will be provided free of charge.
Notice of Right to Request Deletion of Personal Information. If you are a California resident and a registered user of the Service, you may request the deletion of personal information we have collected from you. To make such a request, please contact us by mail at MobCast LLC, 811 7thStreet, Los Angeles, CA 90013, by email at email@example.com or contact us here. Please be advised that we will verify all such requests prior to providing any personal information by requiring you to respond to an email sent to the email you used when making your request.
Notice of Right to Opt Out of the "Sale" of Personal Information. California residents have the right to request that we not sell their personal information to third parties, as those terms are defined by California Civil Code Section 1798.140. This can be done by clicking on the "Do Not Sell My Info" links available on our Website our Apps, or by selecting Privacy Settings under the My Stuff / Settings menu. Users must be logged on to use these links. Alternatively, you may request that we stop selling your personal information by contacting us via mail at MobCast LLC, 811 7thStreet, Los Angeles, CA 90013, by email at firstname.lastname@example.org or contact us here.
In the past twelve months, we have "sold" the following personal information of users for the purpose of delivering customized advertising to our users: Location, Advertising ID, Gender, Age.
Nondiscrimination. We will not discriminate against California residents who exercise their privacy rights.
Authorized Agent. California residents may use an authorized agent to make requests on their behalf. We require the authorized agent to provide us with proof of the California resident's written permission (for example, a power of attorney) that shows the authorized agent has the authority to submit a request for the California resident. In addition to providing this proof, the authorized agent must follow the appropriate process described above to make a request.
California Shine the Light Law. Under California's "Shine the Light" law, California residents who provide Personal Information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information shared, the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year, and descriptions of the likely types of marketing the third parties would send.
To obtain this information, please contact us by mail at MobCast LLC, 811 7thStreet, Los Angeles, CA 90013, by email at email@example.com or contact us here with "Request for California Privacy Information" on the subject line and in the body of your message. If you are a California resident, we will provide the requested information to you at your email address in response. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.
Our California Do Not Track Notice. Where possible, we make an effort to take appropriate action with respect to web browser "do not track" signals or other mechanisms that provide users the ability to exercise choice regarding the collection of personal information about that user's online activities over time and across third-party web sites or online services. We may allow third parties, such as companies that provide us with analytics tools, to collect personal information about your online activities over time and across different apps or websites when you use our Service.
We do not sell consumers' covered information for monetary consideration (as defined in Chapter 603A of the Nevada Revised Statutes). However, if you are a Nevada resident, you have the right to submit a request directing us not to sell your personal information. To submit such a request, please contact us by mail at MobCast LLC, 811 7thStreet, Los Angeles, CA 90013, by email at firstname.lastname@example.org or contact us here
If you are a resident of the European Economic Area, you have the following data protection rights:
If you wish to access, correct, update or request deletion, restrict processing, object to processing, or request porting of your personal information, you can do so at any time by emailing us at email@example.com or contacting us here. Please see sections VII and VIII above for more information.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you. You can manage your account settings and email marketing preferences in the Settings section.
Similarly, if we have collected and processed your personal information with your consent (such as for advertising), then you can withdraw your consent at any time in the Settings section. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. Please note that if you opt-out of having your data shared with advertisers, you will still see ads, they just will not be tailored to your interests.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Notwithstanding the foregoing, we reserve the right to keep any information in our archives that we deem necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Mail: MobCast LLC, 811 7thStreet, Los Angeles, CA 90013